DUBAG Group
Lenbachplatz
Ottostr. 1
80333 München
Phone: +49 (0)89 / 45 209 45 0
Fax: +49 (0)89 / 45 209 45 45
E-Mail: contact[at]dubag.eu
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Disclaimer / Legals
Disclaimer
Limitation of liability for internal content
The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.
Pursuant to section 7, para. 1 of the TMG (Telemediengesetz – Tele Media Act by German law), we as service providers are liable for our own content on these pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.
Limitation of liability for external links
Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognisable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.
Copyright
The content and works published on this website are governed by the copyright laws of Germany. Any duplication, processing, distribution or any form of utilisation beyond the scope of copyright law shall require the prior written consent of the author or authors in question.
Data protection
A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data are collected, this only occurs – to the extent possible – with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place.
We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access
by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.
The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.
Source: Disclaimer-Muster
Data Protection Privacy Statement
Your privacy is important to us. Access to your personal data is subject to strict security controls and we will not share it with third parties.
Definition of the service
The Europe Direct Contact Centre is an information service for individuals and businesses, providing direct, personalised answers to general questions on the EU. It also refers users to additional relevant sources of information or advice.
Identification Data
Your personal data are collected and further processed only to the extent necessary to give you an answer: name, surname, contact details (e-mail address; telephone number if a call back is required), preferred language. In certain cases, country of residence, nationality, gender, age, economic category and organisation type are also mandatory.
Who has access to your information / who is it disclosed to?
The Commission officials in charge of the Europe Direct Contact Centre have access to your data, which is contained in a database. Your enquiry is stored on the server of our contractor, Communi-K (a consortium between Serco Belgium and Tipik), and may be forwarded by e-mail to the EU official responsible for replying to the enquiry.
The contractor has signed a contract with the European Commission which legally binds them to comply with applicable legislation on the protection and processing of personal data, and more specifically with Regulation (EC) No 45/2001.
No personal data is shared with third parties.
How do we protect and safeguard your information?
Inside the Commission, the data can be accessed by designated Commission officials with a user ID and a password, and by contractors responsible for technical aspects.
Outside the Commission, only the staff of the contractor, Communi-K, responsible for the reply or for technical maintenance, has access to your personal data, also by entering a user ID and a password.
The functioning of the servers containing the personal data is compliant with the Commission’s security arrangements and the provisions established by its Security Directorate for such services and servers.
Personal data protection
The Europe Direct Contact Centre Database is operated under the responsibility of the Controller, Mr Antonis Papacostas, Head of Unit – “Citizens’ contact”, Directorate General Communication, European Commission.
If you have questions or requests about the information you have submitted, please contact the Controller.
Where appropriate, your enquiry will be directed to an official at the EU institutions or a body (local, national or European level) who should be able to answer it.
If your enquiry is about your rights under EU law, it may be redirected to another European Commission service, Your Europe Advice.
Your Europe Advice – privacy statement
If, after examining your request for advice, it appears you may need the help of national authorities to solve your problem, Your Europe Advice may transfer your case to SOLVIT, a problem-solving network that deals with problems between individuals or companies and the authorities in another country, in cases where there is a possible misapplication of EU law.
SOLVIT privacy statement
If your enquiry concerns the European Parliament, it may be redirected to the Citizens’ Enquiry Service of the European Parliament (CITES). Likewise, enquiries received by CITES may be redirected to the Europe Direct Contact Centre
You will be informed of all transfers between these services.
Access to your personal data
You have no direct access to the data stored in our server. If you wish to modify or delete your personal data, or want to know what personal data is stored on your behalf, please send us a message. You will receive a reply within 15 working days.
How long is your data kept?
All personal data received and stored – either by the Commission or the contractor – are erased after 5 years.
Subscription to the Europe Direct mailing list
The Europe Direct mailing list service allows you to receive information on the EU.
After ticking the optional checkbox “I authorise the European Commission to add my e-mail to the Europe Direct mailing list” available on the enquiry form, your personal data will be added to the Commission’s mailing lists management tool (“MailMas”).
You can modify your data at any time via MailMas. You have the possibility of:
- changing your identification data (your e-mail or password)
- changing your personal data
- changing your subscription
or completely unregister from the system.
Your data is available to Commission officials in charge of the EDCC and is kept in the mailing list database until you cancel the subscription.
Additional information
In addition to this privacy statement, this legal notice applies.